Report Network Slowness

Whatsapp calls or messages about Network being Slow will not be entertained/ dealt with. Please fill up this form and send to us via Whatsapp for us to fix your issues.


Please share this link to your clients and customers to report of any slow internet connection and how to report to us about this.

As we are constantly busy with work and maintaining the network systems, you can instead create a ticket to inform our service support of any slow internet connection.

Send us your report through Whatsapp (main number) All customers should know what the main number is. We will not publicize it here to avoid spam.

Cases:

  1. Slow Internet Connection (Globally)

All your devices are running slow on our network.

 

Download the required report file.

Network Outage: Incident Report

User or person causing network outage of any kind, will need to write an incident report of the network outage. The purpose of it is to keep a close record of the reasons of the network outage and how we are prevent it. It provides us with the cost of network outage, and if we require a technician (usually a maintainer) to fix the issue. For accounting and auditing purposes, we will need to keep record of all incident reports. Please keep an incident report on this website’s server.

Example of Incident report and download a copy of incident report and fill it up.

Re-upload the incident report with the date of incident occurred as file name.